1. About These Terms
Yellow Loop Private Limited ("we", "us" or "our") operates www.oopre.in (the "website") and the commercial brand OOPRÈ Kitchen & Bar. These Terms and Conditions govern your use of the website and related enquiries, including through WhatsApp. Please read them carefully before using these channels.
Our Privacy Policy explains how we handle personal data and is available at Privacy Policy.
2. Eligibility and Authority
You must be at least 18 years old and legally capable of entering into a contract to engage our services or reserve facilities. If acting for an organization or corporate group, you confirm that you have the requisite authority to act on their behalf.
3. Acceptable Website Use
You agree to use this website lawfully and provide accurate information when making enquiries. You must not:
- Impersonate another person or submit false, abusive, or unlawful material.
- Attempt unauthorized access or disrupt website operations and related servers.
- Use published contact details to transmit unsolicited spam or promotional communications.
- Engage in automated scraping or bypass technological protection measures.
4. Website Information and Inquiries
We take reasonable care to keep our website menu descriptions, event dates, and timings updated. Submitting an enquiry via form or WhatsApp does not by itself constitute a guaranteed table or event booking. Table confirmations must be explicitly acknowledged by our authorised reservations team.
5. Prices, Billing and On-Premise Settlement
Menu items, beverages, and taxes (including GST and statutory duties) are billed on-premise according to the applicable menu at OOPRÈ Kitchen & Bar. Do not transmit credit card details, CVVs, net-banking passwords, or OTPs through WhatsApp or web forms.
6. Cancellations and Refunds Statement
No Online Transactions on Website: OOPRÈ Kitchen & Bar operates as a walk-in and reservation-assisted dine-in restaurant and bar. This website does not process online payments, e-commerce transactions, or automated paid reservations.
Because no online payments are accepted through this website, automated cancellation fees and online payment refunds are not applicable. For private banquet bookings or event reservations handled offline, terms are governed by the specific physical agreement. For detailed information, see our Cancellation & Refund Policy.
7. WhatsApp and Other Electronic Communications
We may respond to your enquiries and communicate service details through WhatsApp (+91 7440026026) and email (hello@oopre.in). All WhatsApp interactions comply with the Meta Business Messaging Policy.
Promotional messages require your prior opt-in consent. You can withdraw permission at any time by replying "STOP" in the WhatsApp chat.
8. Intellectual Property
All website text, logos, graphics, brand identity, and design assets belong to Yellow Loop Private Limited or their respective licensors. Commercial reproduction or unauthorized use is prohibited without prior written consent.
9. Governing Law and Disputes
These terms are governed by the laws of India. Any disputes arising out of the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Bhubaneswar, Odisha.
10. Contact and Grievances
For questions regarding these terms, service inquiries, or complaints:
Address:
Floor No. 3rd Floor, Building 516/1749/3310/3487, MRLA Complex, Patia, Bhubaneswar, Khordha, Odisha, India – 751024